PRECIRE @ voiXen

Your ideal partner for service, call and contact centers

Top performance in sales and customer service

voiXen speech analysis offers a unique impact analysis (enhanced sentiment detection) and digital coaching from the cloud. Thereby conversations are analyzed and visualized using AI

Why should you use voiXen?

  • Increase completion rates by up to 25%

  • Reduce call times by more than 5%

  • Increase the first solution rate by up to 10%

  • Reduce training times by up to 33%

  • Increase customer satisfaction by up to 30 NPS points

  • Measure customer satisfaction automatically

Digital Coaching-Overview

With the voiXen coaching form you can automate, digitalize and document your coaching process in a very simple way

No more annoying paperwork or complicated lists.

Create benchmarks in a team or project

Responsive design for all end devices

Always keep the overview

Our services

Taboo Word Tracker

Topic recognition

Composer

Search

Dashboard

Coaching

Pauses in conversation

Audio Recorder

Alerting

Target phrase identification

Keywording

Call duration tracker

Audio Player

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